1. Introduction

1.1. Virtual Filaments Private Limited ("Virtual Filaments," "we," "us," or "our") is committed to protecting the privacy and security of your personal information.

1.2. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you use our website, products, services, or interact with us in any way.

2. Information We Collect

2.1. We may collect personal information when you visit our website, use our products or services, or communicate with us. This information may include, but is not limited to:

Name

Email address

Phone number

Address

Payment information

User-generated content

Technical data (e.g., IP address, browser type, device information)

Usage data (e.g., pages visited, interactions with our content)

3. How We Use Your Information

3.1. We may use your personal information for various purposes, including but not limited to:

Providing and improving our products and services

Responding to your inquiries and providing customer support

Sending updates, newsletters, and marketing communications

Processing payments and transactions

Conducting research and analytics

Complying with legal obligations

4. Information Sharing

4.1. We do not sell or rent your personal information to third parties. However, we may share your information with:

Service providers and partners who assist us in delivering our products and services

Legal authorities when required by applicable law or in response to a legal request

Third parties in the event of a merger, acquisition, or sale of assets

5. Security and Data Retention

5.1. We implement security measures to protect your personal information. However, please note that no online method of data transmission or storage is completely secure.

5.2. We retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Cookies and Tracking Technologies

6.1. We use cookies and similar tracking technologies to collect data about your usage of our website and services. You can manage your cookie preferences in your browser settings.

7. Your Choices and Rights

7.1. You have the right to:

Access, correct, or delete your personal information

Object to the processing of your information

Withdraw consent when processing is based on consent

Lodge a complaint with a data protection authority

8. Changes to This Privacy Policy

8.1. We may update this Privacy Policy to reflect changes in our practices. We will notify you of significant changes through our website or other means.

9. Contact Us

9.1. If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at info@virtualfilaments.com.